How can I reschedule an appointment on behalf of a client?

Therapists can perform several modifications to an appointment.  There are a variety of reasons one may be required to do so;

  • A client requested to reschedule an appointment
  • A client mistakenly chose the wrong date or time
  • A client mistakenly chose the wrong type of Listing (Couple, Group, Individual or Family Therapy)
  • A client has booked under someone else's name

To successfully reschedule an appointment on behalf of a client, it's important to first ensure that no custom slots are blocking the desired time; for more details on how custom slots affect rescheduling, please refer to this article.

This article teaches you how to view and manage your appointments.