How can I reschedule an appointment on behalf of a client?
Therapists can perform several modifications to an appointment. There are a variety of reasons one may be required to do so;
- A client requested to reschedule an appointment
- A client mistakenly chose the wrong date or time
- A client mistakenly chose the wrong type of Listing (Couple, Group, Individual or Family Therapy)
- A client has booked under someone else's name
To successfully reschedule an appointment on behalf of a client, it's important to first ensure that no custom slots are blocking the desired time; for more details on how custom slots affect rescheduling, please refer to this article.
This article teaches you how to view and manage your appointments.